Your returns are subject to the rules below, which include rules about Fair Use.

• For all returns, we aim to refund you within 14 days of having received the returned item into our warehouse.
• If you request a refund for an item during the above time frames but you can't return it to us for some reason, please get in touch – but any refund will be at our discretion.
• If you return a defective item to us or the item you ordered was not the one you received, we will examine your order and the item, and where we determine acting in our sole discretion that the item is defective or not the one you ordered, we will provide you with a full refund including a refund of the delivery charges for sending the product to you and the return charges incurred by you when returning your items.